SHIPPING POLICY
At Terra Fate Exotics, we take the utmost care in packaging your plants to ensure they arrive safely and in good condition. We use eco-friendly materials and strive to minimize our carbon footprint. Shipping costs will be calculated at checkout based on the weight and destination of your order.
RETURN POLICY
We want you to be completely satisfied with your purchase from Terra Fate Exotics. If for any reason you are not happy with your plants, please contact us within 7 days of receiving your order to arrange for a return or exchange. Please note that we cannot offer refunds for shipping costs.
PAYMENT METHOD
At Terra Fate Exotics, we accept all major credit cards as well as PayPal. All transactions are processed securely and we do not store any payment information on our website.
WHOLESALE INQUIRIES
If you are interested in carrying our beautiful plants in your store, please contact us for more information about our wholesale program. We offer competitive pricing and excellent customer service.